Coronavirus Update – March 18, 2020
Coronavirus Update – March 18, 2020
Today’s briefing from Glenmeadow President and CEO Anne Thomas:
- In an effort to provide information, but not overwhelm:
- We provide a printed daily briefing to all residents through the in-house mail system, and a binder with all of them sits at the Concierge desk.
- The resident briefing will be posted on our website blog at https://glenmeadow.org/blog for resident families and other interested parties. (Email correspondence to families and others will be discontinued.)
- Our Facebook page at https://facebook.com/glenmeadow will be used to post photos of residents continuing to live their best life. Please like the page and you will automatically receive posts in your newsfeed.
- Management staff will continue to be available to answer phone calls and emails from families to answer questions and to discuss any item further.
- A summary of the briefings is being compiled to help everyone understand all the things that have been done. It will be distributed both electronically and hard copy through the mail to all of our audiences.
- Daily directives, and then updates to these directives, are being received from the Executive Office of Elder Affairs (EOEA) regarding how we operate – we must comply.
- Please understand we are doing are best to be respectful, but we must remain in compliance. We will communicate changes as soon as possible – please know that the timing is not within our control.
- We continue to look at ways to improve the delivery of our programs and services, while working within the directives and guidelines we are being given. Please prioritize this daily briefing, channel 918, the website and Facebook for the latest information. We are trying to be creative and are considering new options – we encourage all of you to do the same. Residents and staff coordinated a 6-foot rule walk outside today, participated in a live streaming wellness class on channel 918, and began a building-wide scavenger hunt that will continue. New ideas are welcome.
- The 6-foot rule, reducing exposure, and handwashing are the most effective forms of prevention.
- Please take responsibility – to benefit you and everyone around you. The 6-foot rule is one of the most effective ways to prevent exposure. Six feet is larger than most people realize – we are adding signage and creative displays to help residents understand the actual size. Residents are encouraged to only have two in an elevator at a time.
- Handwashing is most effective when you wash for at least 20 seconds, creating a lather with soap and warm water, and scrubbing the front, back, and between fingers. Wet, lather, scrub, rinse, dry. Two rounds of Happy Birthday or Twinkle, Twinkle Little Star will cover the time.
- Many residents are trying to stay in their apartments and are ordering meals delivered. Please know that we would like to hear from you – let us know how you are doing. We will also do our best to reach out to you. If you want to suggest someone who would benefit from a phone call, please contact Meghan Reynolds at 413-355-5904.
- If you are moving offsite to live with a family member, please let the Concierge know. As a reminder, we cannot guarantee the timing of when you will be able to return.
- If you are experiencing any health-related symptoms, please call the nurse at 413-567-7800 – the Concierge will connect you.
It is gratifying to experience everyone working together during this difficult time – thank you. Consider this quote from Amit Ray: “In every crisis, doubt or confusion, take the higher path – the path of compassion, courage, understanding and love.”
As always, please continue to reach out to me if you have any questions or concerns. I can be reached at 413-355-5950.