Coronavirus Update – March 19, 2020

Coronavirus Update – March 19, 2020

March 19, 2020

Today’s resident briefing from Glenmeadow President and CEO Anne Thomas:

  • Hats off to our Life Enrichment and Technology staff, who have already come up with creative ways to help everyone keep living life to the fullest:
    • Channel 918, the Glenmeadow in house TV channel, should be your go to for information and programs. In the last 24 hours, we have shared wellness programs, a call-in trivia game, and details on a scavenger hunt. Programming will continue to evolve, but you can expect at least two wellness programs (morning and afternoon), plus additional offerings throughout the day. Details and times are displayed on channel 918. If you need help accessing the channel, please call the Concierge and a staff member will assist you.
  • In an effort to provide information, but not overwhelm:
    • We will continue to share this daily briefing, which will prioritize new information. If you’re looking for past updates, please check the binder at the Concierge desk or visit our website blog at https://glenmeadow.org/blog.
    • Our Facebook page at https://facebook.com/glenmeadow will be used to post photos and videos of daily life here. Please like the page and you will automatically receive posts in your newsfeed.
    • Management staff will continue to be available to answer phone calls and emails from you and your family to answer questions and to discuss any item further.
  • Information and direction from local, state, and federal agencies continues to be sent to us, often multiple times each day.
    • Please understand we are doing are best to be respectful, but we must make decisions based on what is in the best interest of those we serve.
    • As you have come to know about us, we have clear protocols in place and have trained staff in how to respond.
    • Guidelines are in place for handling accidents, illness, and suspected cases of the coronavirus.
    • We will share information as we are able – including if there is a confirmed case of coronavirus.
  • We can’t stress enough, the importance of the 6-foot rule, reducing exposure, and handwashing. These are the most effective forms of prevention – but they require everyone to participate.
    • The 6-foot rule is one of the most effective ways to prevent exposure. Six feet is larger than most people realize – we continue to look for new ways we can educate, remind, and make it easier for people. Today, we eliminated the shared seating in the common areas.
    • Handwashing is most effective when you wash for at least 20 seconds, creating a lather with soap and warm water, and scrubbing the front, back, and between fingers. Wet, lather, scrub, rinse, dry. Two rounds of Happy Birthday or Twinkle, Twinkle Little Star will cover the time.
    • Please know that we would like to hear from you – let us know how you are doing. We will also do our best to reach out to you. If you want to suggest someone who would benefit from a phone call, please contact Meghan Reynolds at 413-355-5904.
    • If you are moving offsite to live with a family member, please let the Concierge know. As a reminder, we cannot guarantee the timing of when you will be able to return.
  • If you are experiencing any health-related symptoms, please call the nurse at 413-567-7800 – the Concierge will connect you.

As always, please continue to reach out to me and the rest of the management staff if you have any questions or concerns. I can be reached at 413-355-5950.

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