Coronavirus Update – March 24, 2020

Coronavirus Update – March 24, 2020

March 24, 2020

Today’s resident briefing from Glenmeadow President and CEO Anne Thomas:

  • Telephone scams and mailings are increasing – be aware.
    • At least one resident has reported a phone call from someone saying he knew she had coronavirus and if she sent a check, he would provide medical assistance.
    • Just hang up.
    • We have reported this to the FCC.
    • If you receive a phone call, or a mailing asking for money, a check to be sent, or credit card information, do not respond.
      • No legitimate entity will conduct business this way.
    • If you have doubts, please ask for their name and phone number and tell them you will call them back. Call Meghan Reynolds at 355-5904 and she will help you to determine if the phone call or mailing is legitimate.
  • Glenmeadow and Glenmeadow employees are considered essential.
    • Even though the state closed nonessential businesses at noon today, Glenmeadow is open and all employees will continue to report for work. Please continue to share your kind words with staff – it is appreciated.
  • Keep those suggestions coming.
    • Laura is making a suggestion box for you to share your ideas easily. Please look for it on the table at the Concierge where the activity sheets are.
  • Despite the snow yesterday, the weather is warming up. Get outside!
    • Please feel free to venture out to the front patio or Terraceside Garden to enjoy the sunshine and fresh air. If you’re sitting outside or going for a walk, please remember the 6-foot rule.
    • Unfortunately, the no outside visitor policy must remain in place until at least April 7th, in line with the current nonessential business closures in Massachusetts. We will reevaluate the guideline at that time and will allow outdoor visits by family members as soon as possible.
  • Meal delivery update:
    • IMPORTANT: You must remove the plastic or paper covers before you reheat in the microwave. Failure to do that may result in sparks, smoking, or a fire.
    • We are continuing to look for ways to streamline the ordering process, particularly how we will handle the weekends. If you’re able, please stop at the Concierge desk in the morning to pick up and complete the order form – the earlier the better. If we don’t have your order by 10 am, we will send a staff person to your apartment.
  • Please remember to keep the 6-foot rule. We don’t recommend sharing the dinner hour by inviting other residents into your apartment or by visiting someone else’s. The virus is highly contagious and can be spread through the air and on surfaces. Flattening the curve can only happen when everyone respects social distancing guidelines. If everyone doesn’t comply, the wave of COVID-19 cases will overwhelm the health care system – impacting the ability for you, your friends, or your family to receive medical care.
  • We need to continue to stress the importance of the 6-foot rule, reducing exposure, and handwashing. These are the most effective forms of prevention – but they require everyone to participate.
    • The 6-foot rule is one of the most effective ways to prevent exposure. Six feet is larger than most people realize – we continue to look for new ways we can educate, remind, and make it easier for people.
    • Handwashing is most effective when you wash for at least 20 seconds, creating a lather with soap and warm water, and scrubbing the front, back, and between fingers. Wet, lather, scrub, rinse, dry. Two rounds of Happy Birthday or Twinkle, Twinkle Little Star will cover the time.
    • Residents are encouraged to only have two people in an elevator at a time – signage has been added to remind them.
  • An unpaid benefit to working at Glenmeadow is the wisdom we receive from the residents we have the privilege of interacting with. Here is resident Cissie Kitchener expressing her view this morning:

As always, please continue to reach out to me and the rest of the management staff if you have any questions or concerns. I can be reached at 413-355-5950.

Pin It on Pinterest

Share This
Right arrow

Pin It on Pinterest

Share This