“Our deep commitment to serving the aging population extends to everyone in our region, including those who do not live on campus or use Glenmeadow services. I’m proud to serve on the board of an organization that’s true to its mission and values.”
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Delivering premier services to seniors in Western Massachusetts
At Glenmeadow, we’re committed to helping seniors live full lives without worrying about future health concerns. We offer independent and assisted living apartments, as well as at-home senior services in Longmeadow and throughout Greater Springfield, providing a continuum of care to help people stay active and independent. As a not-for-profit organization, Glenmeadow also offers unbiased expertise on aging and support for seniors, their families, and caregivers, regardless of whether they live at or use services from Glenmeadow.
Glenmeadow is dedicated to providing premier senior services for older adults; nurturing mind, body, and spirit of those we serve and employ.
Our vision and values
Our vision will continue to be a primary resource for older adults, providing premier housing and services with a commitment to the highest levels of quality care. We will enhance lives by offering diverse and meaningful opportunities in response to the changing needs of seniors in Greater Springfield.
Our values—caring, compassion, integrity, quality, and stewardship—infuse our culture and guide everything we do.
Maintaining a high standard of quality
At Glenmeadow, we’re proud of our reputation for exceptional quality and are committed to maintaining our high standards. We survey residents, clients, and staff annually and maintain an open door policy for feedback. Quality improvement teams review findings and regularly address specific areas that offer room for enhancement.
We also meet the high quality standards of recognized organizations in the field. Glenmeadow is accredited through the Commission on Accreditation of Rehabilitation Facilities-Continuing Care Accreditation Commission (CARF-CCAC), and Glenmeadow at Home is accredited by the Home Care Alliance of Massachusetts. Glenmeadow is a member in good standing with LeadingAge, LeadingAge Massachusetts, and the Assisted Living Facilities Association (Mass-ALA).
What we know today as Glenmeadow came into being in 1884, when a group of civic leaders developed the Springfield Home for Aged Women. This safe and dignified residence opened in November 1886 and accommodated 16 women from the community without family or means. Fourteen years later, a new, larger home opened nearby, and in 1960, its name changed to Chestnut Knoll. We began admitting men in 1992, and five years later, we moved to our current 23-acre home in Longmeadow. Our name changed to Glenmeadow at that time.
Residents at 24 Tabor Crossing—accredited since July 2000—enjoy on-site access to healthcare and support, including care coordination, medication management, personal care, wellness programs, and response to emergency situations. A wealth of service offerings for seniors in the community has also evolved over time so that we could realize our vision to provide services to a socially and economically diverse elder population.
In 2002, for instance, to make independent living easier for residents living in their own homes, the organization unveiled Glenmeadow at Home, which now serves roughly 100 seniors each month. We also now offer multiple programs for community members: Lifestyle Pass memberships allow residents of the region access to amenities enjoyed by on-campus residents; Glenmeadow Learning provides access to free, educational programs; and Glenmeadow Getaways offers multigenerational travel opportunities. Through the latter two programs alone, we reach more than 300 seniors each year. This means we are fulfilling our mission on a deeper level and introducing ourselves to more individuals we could potentially assist.
Board of directors
Dusty Hoyt, chair
Dennis Fitzpatrick, vice chair
Norman Smith, clerk
Amy Santarelli, treasurer
Rabbi Jerome Gurland
Everett Brown, director of plant operations
Linda Edwards, vice president of marketing and strategic initiatives
Laura Lavoie, director of life enrichment
Emily Perkins, vice president of health and wellness
Meghan Reynolds, director of resident services
Anne Thomas, president and CEO