Care management can be anything and everything you need to support yourself or a person you care about, including assessment, advocacy, problem-solving, planning, and coaching.

Benefits include:

• Provide advocacy as needed for medical and/or psychosocial concerns.
• Assist in managing your calendar of appointments, events and transportation needs.
• Educate you, your loved ones and other members of your support network on your medical or psychosocial concerns.
• Provide continual assessment and oversight of your changing needs.
• Act as a liaison by communicating with multiple parties, including families, hospitals, and rehab facilities as needed to support the discharge planning process to ensure a safe return home.
• Ensures continuity of care among caregivers providing services on a daily basis.
• Assist with processing long term care insurance claims.
• Assist with making referrals for both internal and external services.
• Assist with other social service related inquiries as needed.

Glenmeadow at Home’s expanded offerings represent the area’s only comprehensive fee-for-service at home program. We offer and coordinate a variety of services, including wellness programs and personal care and support. There is no long-term commitment and you can request as much or as little help as you need.

Our approach utilizes the resources of a multi-disciplinary team of professionals—licensed social workers, registered and licensed nurses, certified nursing assistants, experienced administrative professionals, and vetted external partners—to provide around-the-clock support that’s lower in cost and higher in quality than that provided by independent practitioners.

Trustworthy, Supervised Team members
We carefully select and supervise our team members, so you don’t have to. We recruit individuals who are caring, considerate, respectful, and patient—and provide them with ongoing training and support to ensure high-quality care and service. All of our team members have thorough reference and criminal background checks performed, are bonded, and are covered by comprehensive liability and worker’s compensation coverage. The external vendors we use as partners are carefully screened, have proof of insurance, and demonstrated experience. We also monitor team members and vendor performance on an ongoing basis.

Demonstrated Track Record
Glenmeadow has been caring for and serving seniors as a nonprofit organization since 1884. Today, we are one of the most experienced and innovative providers of senior living services in the area. We have built a reputation for exceptional service and compassionate, quality care, and have a demonstrated track record of financial stability.

Glenmeadow offers Care Management, which we sometimes refer to as service coordination, because we can coordinate any service, not just those related to personal care. Care management is the process of assessing, identifying resources, and planning care to help an individual achieve the highest level of independence, dignity, com­fort, and safety.

Glenmeadow at Home is Glenmeadow’s home health program. It provides personal care to members wherever they call home…whether it is in their home in Longmeadow, a condo in West Springfield or right here on the Glenmeadow campus.

Glenmeadow at Home provides services such as care coordinator, companionship, personal care, medication management and queuing for those with memory or cognitive deficiencies. We also assist in performance of daily activities, including personal hygiene, meal preparation, cooking and light housekeeping. Transportation and errands can also be included when utilizing our Care Management option.