Frequently Asked Questions

Frequently Asked Questions

Our frequently asked questions cover a number of common topics, but if you don’t find the information you need, please let us know. You can always call us direct or send in our contact form. We’re happy to help.

Glenmeadow Senior Living
Can I bring my car?2022-10-31T11:36:49-05:00

Yes. There are both covered and uncovered parking spaces available to all residents. There is no charge for assigned, uncovered parking and includes snow removal from the car. Covered parking is charged on a monthly basis with a one-year lease. Guest parking is also available at no charge.

How many meals are included?2022-11-07T12:40:27-05:00

Independent living residents each receive a $400 meal allowance in their monthly fee, which may be used for meals in any of our restaurants (for you or your guest), carry-out, or catering services. For those who travel, we issue a credit if you are away for two weeks or longer.

A continental breakfast is offered each morning in the café. This is complementary and is not debited against your meal allowance.

The meal program for those living in assisted living includes three generous meals each day, offering a variety of menu choices at each meal.

Do you need to be approved or accepted to become a resident?2022-10-31T14:03:05-05:00

Glenmeadow’s criteria for admission to the independent and assisted living apartments are based on age, health, and financial ability to pay for services.

For both independent and assisted living, a prospective resident, or their spouse, must be at least sixty-two years of age, and be able to demonstrate the ability to pay the required fees comfortably and for their life expectancy. Other criteria vary as follows:

Independent Living
Residents must demonstrate an ability to live independently. Prospective residents must complete and return an application and medical form prior to final acceptance for tenancy.

Assisted Living
Glenmeadow assesses each resident’s ability to perform activities of daily living, along with their physical and mental status. These competencies are considered when making resident placement decisions at the time of occupancy and throughout the period of residency. In compliance with Massachusetts regulations, Glenmeadow cannot admit persons to assisted living who have acute medical conditions, unmanageable incontinence, advanced stages of cognitive impairments or behavioral problems that present a danger to the resident or others, are in need of skilled nursing care, or require ongoing two person transfer. Prospective residents must complete and return an application and medical form, prior to a scheduled assessment, which will be conducted by our Director of Health Services. A decision regarding final acceptance will be made following the assessment.

What amenities will I find at Glenmeadow?2022-07-06T12:43:56-05:00

Glenmeadow includes a variety of amenities that are specifically designed for the residents who live here. Some of our more popular amenities include an indoor swimming pool and jacuzzi, multiple dining venues and a theater with comfortable seating. Our living room is centrally located and includes a fireplace, television, and game tables. We also have lounge areas throughout the building which can be reserved for card games, cocktail receptions, or family gatherings. Our library includes a variety of hard and soft cover books, as well as the daily newspaper. Other amenities include a salon and spa, art studio and a wellness and fitness center.

What is the Glenmeadow’s Aging in Place theory for independent living?2022-11-07T12:45:24-05:00

Glenmeadow believes that a person should receive the care they need as they age right in the place they call home. There are a number of ways an independent living resident can access and hire personal care assistance, from wellness checks and our 15-minute/day Care Share program to our Glenmeadow at Home program, offering care management and home health care services right in their apartment.

All residents also have access to a Care Coordination consult when needed, to help guide the resident and their loved ones as to what services would best support the resident.

Are there wellness programs at Glenmeadow?2022-11-07T12:50:33-05:00

Our Life Enrichment and Wellness team focuses on developing and maintaining a strong quality of life focusing on the pillars of wellness: mental, social, physical, intellectual, and spiritual. Our programs and activities are resident-driven, senior-centric, and diverse. The Life Enrichment and Wellness team works together as a team to best benefit our residents and their interests. Some programming (to name a few) includes Tai Chi, Meditation, BARRE, Aquacise, Round Table, Garden Club, Card Making, and brain/cognitive programming such as games, trivia, and guest lecturers. Click here for our latest Life Enrichment and Wellness Newsletter and Calendar. https://glenmeadow.org/life-enrichment/

Glenmeadow also has an on-site exercise center with strength training and cardiovascular equipment for personal fitness training, and an indoor pool and Jacuzzi. In addition to teaching group fitness and aquatics classes, our trainers also schedule one-on-one training sessions.

Why doesn’t Glenmeadow have an on-site nursing home?2022-11-07T12:56:28-05:00

We have chosen to use the contemporary and financially prudent approach to health services of focusing on healthy independent living, combined with “aging in place” and assisted living services. Our Glenmeadow at Home program can be utilized for care services up to 24 hours a day. We also have relationships with local skilled nursing homes for situations where it is determined that a resident needs to transfer to that level of care.

What is a Life Plan Community?2022-10-31T14:56:09-05:00

There are many options for retirement living. One popular option is a Life Plan Community (LPC), formerly known as a Continuing Care Retirement Community, or CCRC. This type of community is different from other housing options because it offers lifestyle, life enrichment and wellness programming, maintenance-free housing, home health services, and nursing in a coordinated continuum of care. In a Life Plan Community, you move in while you are healthy and able to live independently, and then access services and home health as you need them in the future. Also, the majority of Life Plan Communities are non-profit, 501c3 organizations versus the traditional, for-profit rental or assisted living model.

Why is it important to choose an CARF accredited community?2022-07-06T12:35:04-05:00

Glenmeadow is one of only seven communities in Massachusetts accredited by the Continuing Care Accreditation Commission. This is an organization that evaluates Glenmeadow on a number of measures, ensuring future residents that Glenmeadow strives to improve efficiency, fiscal health, and service delivery — creating a foundation for consumer satisfaction.

To learn more about our accreditation, visit CARF.ORG

Independent Living
How does the pricing vary between independent living and assisted living?2022-11-07T13:09:39-05:00

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person’s care needs change as they age in place.

Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

What does the second person monthly fee cover?2022-07-06T12:58:10-05:00

For independent living, the second person fee covers the additional cost of meals, utilities, and access to all of the amenities and wellness programming Glenmeadow offers.

For assisted living, it covers all assisted living services for the second person, including meals, personal care, personal laundry, medication management and care coordination.

What if I only need care assistance for a short period of time?2022-11-07T13:12:00-05:00

Independent living residents are entitled to forty visits with our nursing team members each year. Our licensed nursing team members, located in the assisted living wing, is there to meet with you if you have questions or concerns about your health or are in need of short-term help. Glenmeadow at Home can provide additional short-term care as well, until the person returns to their Independent Living status. Additionally, Glenmeadow partners with area agencies to provide services like outpatient PT/OT,  blood labs, and podiatry services.

What is the Glenmeadow’s Aging in Place theory for independent living?2022-11-07T12:45:24-05:00

Glenmeadow believes that a person should receive the care they need as they age right in the place they call home. There are a number of ways an independent living resident can access and hire personal care assistance, from wellness checks and our 15-minute/day Care Share program to our Glenmeadow at Home program, offering care management and home health care services right in their apartment.

All residents also have access to a Care Coordination consult when needed, to help guide the resident and their loved ones as to what services would best support the resident.

How do I know which level of care is appropriate?2022-11-07T13:17:45-05:00

Glenmeadow has become known for our ability to personalize services to the individual. While we do have criteria for both independent living and assisted living, we pride ourselves on working with individuals and families to support residents as they age while enjoying the highest possible quality of life and maintaining maximum independence and dignity.

Independent living offers residents access to all of our services and amenities, with very limited nursing and support services included in the monthly fee. If appropriate, additional assisted living services may be provided to an independent living resident in their existing apartment and can be arranged through our Director of Life Enrichment and Wellness.

Traditional assisted living is offered in the Chestnut Knoll wing for a person who is already in need of assistance with Acts of Daily Living (ADLs), Instrumental Acts of Daily Living (IADLs), or already has cognitive impairment. A care plan is developed for each individual and support services are included in the monthly fee. Assistance with personal care, nursing supervision, medication management, all meals, and activities are included and are tailored to fulfill the individual’s care plan. 24-hour licensed nursing and support team members are assigned to each individual each day and are available to provide reminders, escorts to meals, and companionship.

Assisted Living
How does the pricing vary between independent living and assisted living?2022-11-07T13:09:39-05:00

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person’s care needs change as they age in place.

Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

What does the second person monthly fee cover?2022-07-06T12:58:10-05:00

For independent living, the second person fee covers the additional cost of meals, utilities, and access to all of the amenities and wellness programming Glenmeadow offers.

For assisted living, it covers all assisted living services for the second person, including meals, personal care, personal laundry, medication management and care coordination.

How do I know which level of care is appropriate?2022-11-07T13:17:45-05:00

Glenmeadow has become known for our ability to personalize services to the individual. While we do have criteria for both independent living and assisted living, we pride ourselves on working with individuals and families to support residents as they age while enjoying the highest possible quality of life and maintaining maximum independence and dignity.

Independent living offers residents access to all of our services and amenities, with very limited nursing and support services included in the monthly fee. If appropriate, additional assisted living services may be provided to an independent living resident in their existing apartment and can be arranged through our Director of Life Enrichment and Wellness.

Traditional assisted living is offered in the Chestnut Knoll wing for a person who is already in need of assistance with Acts of Daily Living (ADLs), Instrumental Acts of Daily Living (IADLs), or already has cognitive impairment. A care plan is developed for each individual and support services are included in the monthly fee. Assistance with personal care, nursing supervision, medication management, all meals, and activities are included and are tailored to fulfill the individual’s care plan. 24-hour licensed nursing and support team members are assigned to each individual each day and are available to provide reminders, escorts to meals, and companionship.

At Home Care Services
What can care management offer you and your loved ones?2023-01-05T13:23:01-05:00

Care management can be anything and everything you need to support yourself or a person you care about, including assessment, advocacy, problem-solving, planning, and coaching.

Benefits include:

  • Provide advocacy as needed for medical and/or psychosocial concerns.
  • Assist in managing your calendar of appointments, events and transportation needs.
  • Educate you, your loved ones and other members of your support network on your medical or psychosocial concerns.
  • Provide continual assessment and oversight of your changing needs.
  • Act as a liaison by communicating with multiple parties, including families, hospitals, and rehab facilities as needed to support the discharge planning process to ensure a safe return home.
  • Ensures continuity of care among caregivers providing services on a daily basis.
  • Assist with processing long term care insurance claims.
  • Assist with making referrals for both internal and external services.
  • Assist with other social service related inquiries as needed.
What are some Glenmeadow at Home benefits?2022-07-06T13:05:44-05:00

Glenmeadow at Home’s expanded offerings represent the area’s only comprehensive fee-for-service at home program. We offer and coordinate a variety of services, including wellness programs and personal care and support. There is no long-term commitment and you can request as much or as little help as you need.

Our approach utilizes the resources of a multi-disciplinary team of professionals—licensed social workers, registered and licensed nurses, certified nursing assistants, experienced administrative professionals, and vetted external partners—to provide around-the-clock support that’s lower in cost and higher in quality than that provided by independent practitioners.

Trustworthy, Supervised Team members
We carefully select and supervise our team members, so you don’t have to. We recruit individuals who are caring, considerate, respectful, and patient—and provide them with ongoing training and support to ensure high-quality care and service. All of our team members have thorough reference and criminal background checks performed, are bonded, and are covered by comprehensive liability and worker’s compensation coverage. The external vendors we use as partners are carefully screened, have proof of insurance, and demonstrated experience. We also monitor team members and vendor performance on an ongoing basis.

Demonstrated Track Record
Glenmeadow has been caring for and serving seniors as a nonprofit organization since 1884. Today, we are one of the most experienced and innovative providers of senior living services in the area. We have built a reputation for exceptional service and compassionate, quality care, and have a demonstrated track record of financial stability.

How much does Glenmeadow at Home cost?2023-09-11T12:08:36-05:00

Most services are billed at an hourly rate and scheduled to suit your needs on an hourly, daily, or weekly basis. For a complete price list, please contact us to schedule a visit or request more information here.

What is Care Management?2022-11-07T12:37:16-05:00

Glenmeadow offers Care Management, which we sometimes refer to as service coordination, because we can coordinate any service, not just those related to personal care. Care management is the process of assessing, identifying resources, and planning care to help an individual achieve the highest level of independence, dignity, com­fort, and safety.

What services does Glenmeadow at Home offer?2022-11-07T12:38:25-05:00

Glenmeadow at Home is Glenmeadow’s home health program. It provides personal care to members wherever they call home…whether it is in their home in Longmeadow, a condo in West Springfield or right here on the Glenmeadow campus.

Glenmeadow at Home provides services such as care coordinator, companionship, personal care, medication management and queuing for those with memory or cognitive deficiencies. We also assist in performance of daily activities, including personal hygiene, meal preparation, cooking and light housekeeping. Transportation and errands can also be included when utilizing our Care Management option.

Financing and Fees
How much does Glenmeadow at Home cost?2023-09-11T12:08:36-05:00

Most services are billed at an hourly rate and scheduled to suit your needs on an hourly, daily, or weekly basis. For a complete price list, please contact us to schedule a visit or request more information here.

Is this covered by insurance?2022-07-06T13:03:17-05:00

Many of our services are reimbursable through long-term-care insurance. Since plans vary, please check with your insurance provider for reimbursement guidelines.

How does the pricing vary between independent living and assisted living?2022-11-07T13:09:39-05:00

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person’s care needs change as they age in place.

Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

Will the monthly fees ever be increased?2022-10-31T11:37:56-05:00

As a not-for-profit organization, it is important for us to cover the costs of running the community and caring for our residents. From time to time, usually annually, the cost of delivering services will be reviewed and adjustments made. An increase in fees generally goes into effect every January 1.

What does the second person monthly fee cover?2022-07-06T12:58:10-05:00

For independent living, the second person fee covers the additional cost of meals, utilities, and access to all of the amenities and wellness programming Glenmeadow offers.

For assisted living, it covers all assisted living services for the second person, including meals, personal care, personal laundry, medication management and care coordination.

What is included in the monthly fee?2022-10-31T11:43:12-05:00

The monthly fee for independent living covers the meal program, weekly housekeeping, maintenance of your apartment and all appliances, access to all of the common areas, cable television, wireless Internet access, scheduled transportation, all utilities except telephone, and a full schedule of recreational and social wellness programs.

The monthly fee for assisted living includes many of the services included in Independent Living, plus up to one hour a day of personal care assistance, three meals per day, weekly personal laundry service, care coordination and medication management.

We try to be inclusive with our pricing and not surprise you with extra charges. We are known for the extraordinary level of service we provide as a matter of routine. Services such as cleaning snow off your car, carrying a heavy package to your apartment, or helping to coordinate rehab services after hip replacement surgery are examples of the basic service we provide to every resident who lives here.

What is an entrance fee?2022-07-06T12:58:21-05:00

One of the most popular methods of financing independent retirement living for a not-for-profit community like Glenmeadow is with a community entrance fee. Entrance fees are used to create revenue that helps offset the costs of providing an all-inclusive, multi-level of care environment. As a 501c3, Glenmeadow uses the fees to support the residents, not pay stockholders or investors. Entrance fees are based on the size of the apartment and, to some extent, its location. There is no second person entrance fee at Glenmeadow. (There is no entrance fee for assisted living.)

You can choose from two types of entrance fees: the 90% Refundable Plan or the Declining Refund Plan.

90% Refundable Plan
The amount you pay is reduced by one percent each month for the first ten months of residency. If you leave Glenmeadow, transfer to assisted living, or pass away after the first ten months of residency, you (or your estate) will receive 90 percent of your entrance fee back. If you leave during the first ten months, you will receive an amount equal to the total paid, less one percent for each month of occupancy. For example, if you leave after five months, you will receive 95 percent of your entrance fee back.

Declining Refund Plan
The amount you pay is reduced by one percent each month of residency for 100 months. For example, if you leave after five months, you will receive 95 percent of your entrance fee back. If you transfer to assisted living after 50 months of residency, you will receive 50 percent of the entrance fee back. If you pass away after 100 months of residency, there will be no refund to your estate.

What happens if I decide not to move in? Can I get my wait list deposit back?2022-07-06T12:58:29-05:00

If you decide not to move in, you will receive a refund of your deposit, plus the accrued interest, less a fee of $500. If the Wait List Agreement is terminated because you are unable to occupy the residence because of death, catastrophic illness, injury, or other incapacity, you (or your estate) shall receive the full amount back, plus the accrued interest.

Residency Wait List
What happens if I decide not to move in? Can I get my wait list deposit back?2022-07-06T12:58:29-05:00

If you decide not to move in, you will receive a refund of your deposit, plus the accrued interest, less a fee of $500. If the Wait List Agreement is terminated because you are unable to occupy the residence because of death, catastrophic illness, injury, or other incapacity, you (or your estate) shall receive the full amount back, plus the accrued interest.

How does the waiting list work? Do I have to specify a certain apartment?2022-07-06T12:50:20-05:00

When you meet with our Residency Advisor, they will discuss with you the styles of apartment you are interested in, the sizes, the locations and the time period in which you would like to move.

Once you have narrowed down some of your choices, you will complete a Confidential Data Application and submit a $3,000 Wait List Fee. This fee earns market-rate interest and if you choose to withdraw from the list, we will refund your deposit with interest, less a $500 administrative fee.

Being financially approved to join our wait list does not necessarily mean you are guaranteed an apartment. Financial and medical criteria must still be met when you have accepted an available apartment. Our Residency Advisor will be sure to only contact you with apartments that you are interested in; after 3 offers, your name will move to the bottom of the waiting list, so it is important to stay in communication with your Residency Advisor during the waiting list period.

Are there apartments available? How do I get on the waiting list?2022-07-06T12:50:25-05:00

Glenmeadow generally maintains full occupancy in both independent and assisted living. We draw from our waiting list when an opening occurs; therefore we recommend you consider securing placement on either our independent or assisted living waiting list.

If you are interested in joining our Waiting List, complete our Contact Us form and a Residency Advisor will reach out to you with the details

Our frequently asked questions cover a number of common topics, but if you don’t find the information you need, please let us know. You can always call us direct or send in our contact form. We’re happy to help.

Glenmeadow Senior Living
Can I bring my car?2022-10-31T11:36:49-05:00

Yes. There are both covered and uncovered parking spaces available to all residents. There is no charge for assigned, uncovered parking and includes snow removal from the car. Covered parking is charged on a monthly basis with a one-year lease. Guest parking is also available at no charge.

How many meals are included?2022-11-07T12:40:27-05:00

Independent living residents each receive a $400 meal allowance in their monthly fee, which may be used for meals in any of our restaurants (for you or your guest), carry-out, or catering services. For those who travel, we issue a credit if you are away for two weeks or longer.

A continental breakfast is offered each morning in the café. This is complementary and is not debited against your meal allowance.

The meal program for those living in assisted living includes three generous meals each day, offering a variety of menu choices at each meal.

Do you need to be approved or accepted to become a resident?2022-10-31T14:03:05-05:00

Glenmeadow’s criteria for admission to the independent and assisted living apartments are based on age, health, and financial ability to pay for services.

For both independent and assisted living, a prospective resident, or their spouse, must be at least sixty-two years of age, and be able to demonstrate the ability to pay the required fees comfortably and for their life expectancy. Other criteria vary as follows:

Independent Living
Residents must demonstrate an ability to live independently. Prospective residents must complete and return an application and medical form prior to final acceptance for tenancy.

Assisted Living
Glenmeadow assesses each resident’s ability to perform activities of daily living, along with their physical and mental status. These competencies are considered when making resident placement decisions at the time of occupancy and throughout the period of residency. In compliance with Massachusetts regulations, Glenmeadow cannot admit persons to assisted living who have acute medical conditions, unmanageable incontinence, advanced stages of cognitive impairments or behavioral problems that present a danger to the resident or others, are in need of skilled nursing care, or require ongoing two person transfer. Prospective residents must complete and return an application and medical form, prior to a scheduled assessment, which will be conducted by our Director of Health Services. A decision regarding final acceptance will be made following the assessment.

What amenities will I find at Glenmeadow?2022-07-06T12:43:56-05:00

Glenmeadow includes a variety of amenities that are specifically designed for the residents who live here. Some of our more popular amenities include an indoor swimming pool and jacuzzi, multiple dining venues and a theater with comfortable seating. Our living room is centrally located and includes a fireplace, television, and game tables. We also have lounge areas throughout the building which can be reserved for card games, cocktail receptions, or family gatherings. Our library includes a variety of hard and soft cover books, as well as the daily newspaper. Other amenities include a salon and spa, art studio and a wellness and fitness center.

What is the Glenmeadow’s Aging in Place theory for independent living?2022-11-07T12:45:24-05:00

Glenmeadow believes that a person should receive the care they need as they age right in the place they call home. There are a number of ways an independent living resident can access and hire personal care assistance, from wellness checks and our 15-minute/day Care Share program to our Glenmeadow at Home program, offering care management and home health care services right in their apartment.

All residents also have access to a Care Coordination consult when needed, to help guide the resident and their loved ones as to what services would best support the resident.

Are there wellness programs at Glenmeadow?2022-11-07T12:50:33-05:00

Our Life Enrichment and Wellness team focuses on developing and maintaining a strong quality of life focusing on the pillars of wellness: mental, social, physical, intellectual, and spiritual. Our programs and activities are resident-driven, senior-centric, and diverse. The Life Enrichment and Wellness team works together as a team to best benefit our residents and their interests. Some programming (to name a few) includes Tai Chi, Meditation, BARRE, Aquacise, Round Table, Garden Club, Card Making, and brain/cognitive programming such as games, trivia, and guest lecturers. Click here for our latest Life Enrichment and Wellness Newsletter and Calendar. https://glenmeadow.org/life-enrichment/

Glenmeadow also has an on-site exercise center with strength training and cardiovascular equipment for personal fitness training, and an indoor pool and Jacuzzi. In addition to teaching group fitness and aquatics classes, our trainers also schedule one-on-one training sessions.

Why doesn’t Glenmeadow have an on-site nursing home?2022-11-07T12:56:28-05:00

We have chosen to use the contemporary and financially prudent approach to health services of focusing on healthy independent living, combined with “aging in place” and assisted living services. Our Glenmeadow at Home program can be utilized for care services up to 24 hours a day. We also have relationships with local skilled nursing homes for situations where it is determined that a resident needs to transfer to that level of care.

What is a Life Plan Community?2022-10-31T14:56:09-05:00

There are many options for retirement living. One popular option is a Life Plan Community (LPC), formerly known as a Continuing Care Retirement Community, or CCRC. This type of community is different from other housing options because it offers lifestyle, life enrichment and wellness programming, maintenance-free housing, home health services, and nursing in a coordinated continuum of care. In a Life Plan Community, you move in while you are healthy and able to live independently, and then access services and home health as you need them in the future. Also, the majority of Life Plan Communities are non-profit, 501c3 organizations versus the traditional, for-profit rental or assisted living model.

Why is it important to choose an CARF accredited community?2022-07-06T12:35:04-05:00

Glenmeadow is one of only seven communities in Massachusetts accredited by the Continuing Care Accreditation Commission. This is an organization that evaluates Glenmeadow on a number of measures, ensuring future residents that Glenmeadow strives to improve efficiency, fiscal health, and service delivery — creating a foundation for consumer satisfaction.

To learn more about our accreditation, visit CARF.ORG

Independent Living
How does the pricing vary between independent living and assisted living?2022-11-07T13:09:39-05:00

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person’s care needs change as they age in place.

Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

What does the second person monthly fee cover?2022-07-06T12:58:10-05:00

For independent living, the second person fee covers the additional cost of meals, utilities, and access to all of the amenities and wellness programming Glenmeadow offers.

For assisted living, it covers all assisted living services for the second person, including meals, personal care, personal laundry, medication management and care coordination.

What if I only need care assistance for a short period of time?2022-11-07T13:12:00-05:00

Independent living residents are entitled to forty visits with our nursing team members each year. Our licensed nursing team members, located in the assisted living wing, is there to meet with you if you have questions or concerns about your health or are in need of short-term help. Glenmeadow at Home can provide additional short-term care as well, until the person returns to their Independent Living status. Additionally, Glenmeadow partners with area agencies to provide services like outpatient PT/OT,  blood labs, and podiatry services.

What is the Glenmeadow’s Aging in Place theory for independent living?2022-11-07T12:45:24-05:00

Glenmeadow believes that a person should receive the care they need as they age right in the place they call home. There are a number of ways an independent living resident can access and hire personal care assistance, from wellness checks and our 15-minute/day Care Share program to our Glenmeadow at Home program, offering care management and home health care services right in their apartment.

All residents also have access to a Care Coordination consult when needed, to help guide the resident and their loved ones as to what services would best support the resident.

How do I know which level of care is appropriate?2022-11-07T13:17:45-05:00

Glenmeadow has become known for our ability to personalize services to the individual. While we do have criteria for both independent living and assisted living, we pride ourselves on working with individuals and families to support residents as they age while enjoying the highest possible quality of life and maintaining maximum independence and dignity.

Independent living offers residents access to all of our services and amenities, with very limited nursing and support services included in the monthly fee. If appropriate, additional assisted living services may be provided to an independent living resident in their existing apartment and can be arranged through our Director of Life Enrichment and Wellness.

Traditional assisted living is offered in the Chestnut Knoll wing for a person who is already in need of assistance with Acts of Daily Living (ADLs), Instrumental Acts of Daily Living (IADLs), or already has cognitive impairment. A care plan is developed for each individual and support services are included in the monthly fee. Assistance with personal care, nursing supervision, medication management, all meals, and activities are included and are tailored to fulfill the individual’s care plan. 24-hour licensed nursing and support team members are assigned to each individual each day and are available to provide reminders, escorts to meals, and companionship.

Assisted Living
How does the pricing vary between independent living and assisted living?2022-11-07T13:09:39-05:00

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person’s care needs change as they age in place.

Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

What does the second person monthly fee cover?2022-07-06T12:58:10-05:00

For independent living, the second person fee covers the additional cost of meals, utilities, and access to all of the amenities and wellness programming Glenmeadow offers.

For assisted living, it covers all assisted living services for the second person, including meals, personal care, personal laundry, medication management and care coordination.

How do I know which level of care is appropriate?2022-11-07T13:17:45-05:00

Glenmeadow has become known for our ability to personalize services to the individual. While we do have criteria for both independent living and assisted living, we pride ourselves on working with individuals and families to support residents as they age while enjoying the highest possible quality of life and maintaining maximum independence and dignity.

Independent living offers residents access to all of our services and amenities, with very limited nursing and support services included in the monthly fee. If appropriate, additional assisted living services may be provided to an independent living resident in their existing apartment and can be arranged through our Director of Life Enrichment and Wellness.

Traditional assisted living is offered in the Chestnut Knoll wing for a person who is already in need of assistance with Acts of Daily Living (ADLs), Instrumental Acts of Daily Living (IADLs), or already has cognitive impairment. A care plan is developed for each individual and support services are included in the monthly fee. Assistance with personal care, nursing supervision, medication management, all meals, and activities are included and are tailored to fulfill the individual’s care plan. 24-hour licensed nursing and support team members are assigned to each individual each day and are available to provide reminders, escorts to meals, and companionship.

At Home Care Services
What can care management offer you and your loved ones?2023-01-05T13:23:01-05:00

Care management can be anything and everything you need to support yourself or a person you care about, including assessment, advocacy, problem-solving, planning, and coaching.

Benefits include:

  • Provide advocacy as needed for medical and/or psychosocial concerns.
  • Assist in managing your calendar of appointments, events and transportation needs.
  • Educate you, your loved ones and other members of your support network on your medical or psychosocial concerns.
  • Provide continual assessment and oversight of your changing needs.
  • Act as a liaison by communicating with multiple parties, including families, hospitals, and rehab facilities as needed to support the discharge planning process to ensure a safe return home.
  • Ensures continuity of care among caregivers providing services on a daily basis.
  • Assist with processing long term care insurance claims.
  • Assist with making referrals for both internal and external services.
  • Assist with other social service related inquiries as needed.
What are some Glenmeadow at Home benefits?2022-07-06T13:05:44-05:00

Glenmeadow at Home’s expanded offerings represent the area’s only comprehensive fee-for-service at home program. We offer and coordinate a variety of services, including wellness programs and personal care and support. There is no long-term commitment and you can request as much or as little help as you need.

Our approach utilizes the resources of a multi-disciplinary team of professionals—licensed social workers, registered and licensed nurses, certified nursing assistants, experienced administrative professionals, and vetted external partners—to provide around-the-clock support that’s lower in cost and higher in quality than that provided by independent practitioners.

Trustworthy, Supervised Team members
We carefully select and supervise our team members, so you don’t have to. We recruit individuals who are caring, considerate, respectful, and patient—and provide them with ongoing training and support to ensure high-quality care and service. All of our team members have thorough reference and criminal background checks performed, are bonded, and are covered by comprehensive liability and worker’s compensation coverage. The external vendors we use as partners are carefully screened, have proof of insurance, and demonstrated experience. We also monitor team members and vendor performance on an ongoing basis.

Demonstrated Track Record
Glenmeadow has been caring for and serving seniors as a nonprofit organization since 1884. Today, we are one of the most experienced and innovative providers of senior living services in the area. We have built a reputation for exceptional service and compassionate, quality care, and have a demonstrated track record of financial stability.

How much does Glenmeadow at Home cost?2023-09-11T12:08:36-05:00

Most services are billed at an hourly rate and scheduled to suit your needs on an hourly, daily, or weekly basis. For a complete price list, please contact us to schedule a visit or request more information here.

What is Care Management?2022-11-07T12:37:16-05:00

Glenmeadow offers Care Management, which we sometimes refer to as service coordination, because we can coordinate any service, not just those related to personal care. Care management is the process of assessing, identifying resources, and planning care to help an individual achieve the highest level of independence, dignity, com­fort, and safety.

What services does Glenmeadow at Home offer?2022-11-07T12:38:25-05:00

Glenmeadow at Home is Glenmeadow’s home health program. It provides personal care to members wherever they call home…whether it is in their home in Longmeadow, a condo in West Springfield or right here on the Glenmeadow campus.

Glenmeadow at Home provides services such as care coordinator, companionship, personal care, medication management and queuing for those with memory or cognitive deficiencies. We also assist in performance of daily activities, including personal hygiene, meal preparation, cooking and light housekeeping. Transportation and errands can also be included when utilizing our Care Management option.

Financing and Fees
How much does Glenmeadow at Home cost?2023-09-11T12:08:36-05:00

Most services are billed at an hourly rate and scheduled to suit your needs on an hourly, daily, or weekly basis. For a complete price list, please contact us to schedule a visit or request more information here.

Is this covered by insurance?2022-07-06T13:03:17-05:00

Many of our services are reimbursable through long-term-care insurance. Since plans vary, please check with your insurance provider for reimbursement guidelines.

How does the pricing vary between independent living and assisted living?2022-11-07T13:09:39-05:00

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person’s care needs change as they age in place.

Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

Will the monthly fees ever be increased?2022-10-31T11:37:56-05:00

As a not-for-profit organization, it is important for us to cover the costs of running the community and caring for our residents. From time to time, usually annually, the cost of delivering services will be reviewed and adjustments made. An increase in fees generally goes into effect every January 1.

What does the second person monthly fee cover?2022-07-06T12:58:10-05:00

For independent living, the second person fee covers the additional cost of meals, utilities, and access to all of the amenities and wellness programming Glenmeadow offers.

For assisted living, it covers all assisted living services for the second person, including meals, personal care, personal laundry, medication management and care coordination.

What is included in the monthly fee?2022-10-31T11:43:12-05:00

The monthly fee for independent living covers the meal program, weekly housekeeping, maintenance of your apartment and all appliances, access to all of the common areas, cable television, wireless Internet access, scheduled transportation, all utilities except telephone, and a full schedule of recreational and social wellness programs.

The monthly fee for assisted living includes many of the services included in Independent Living, plus up to one hour a day of personal care assistance, three meals per day, weekly personal laundry service, care coordination and medication management.

We try to be inclusive with our pricing and not surprise you with extra charges. We are known for the extraordinary level of service we provide as a matter of routine. Services such as cleaning snow off your car, carrying a heavy package to your apartment, or helping to coordinate rehab services after hip replacement surgery are examples of the basic service we provide to every resident who lives here.

What is an entrance fee?2022-07-06T12:58:21-05:00

One of the most popular methods of financing independent retirement living for a not-for-profit community like Glenmeadow is with a community entrance fee. Entrance fees are used to create revenue that helps offset the costs of providing an all-inclusive, multi-level of care environment. As a 501c3, Glenmeadow uses the fees to support the residents, not pay stockholders or investors. Entrance fees are based on the size of the apartment and, to some extent, its location. There is no second person entrance fee at Glenmeadow. (There is no entrance fee for assisted living.)

You can choose from two types of entrance fees: the 90% Refundable Plan or the Declining Refund Plan.

90% Refundable Plan
The amount you pay is reduced by one percent each month for the first ten months of residency. If you leave Glenmeadow, transfer to assisted living, or pass away after the first ten months of residency, you (or your estate) will receive 90 percent of your entrance fee back. If you leave during the first ten months, you will receive an amount equal to the total paid, less one percent for each month of occupancy. For example, if you leave after five months, you will receive 95 percent of your entrance fee back.

Declining Refund Plan
The amount you pay is reduced by one percent each month of residency for 100 months. For example, if you leave after five months, you will receive 95 percent of your entrance fee back. If you transfer to assisted living after 50 months of residency, you will receive 50 percent of the entrance fee back. If you pass away after 100 months of residency, there will be no refund to your estate.

What happens if I decide not to move in? Can I get my wait list deposit back?2022-07-06T12:58:29-05:00

If you decide not to move in, you will receive a refund of your deposit, plus the accrued interest, less a fee of $500. If the Wait List Agreement is terminated because you are unable to occupy the residence because of death, catastrophic illness, injury, or other incapacity, you (or your estate) shall receive the full amount back, plus the accrued interest.

Residency Wait List
What happens if I decide not to move in? Can I get my wait list deposit back?2022-07-06T12:58:29-05:00

If you decide not to move in, you will receive a refund of your deposit, plus the accrued interest, less a fee of $500. If the Wait List Agreement is terminated because you are unable to occupy the residence because of death, catastrophic illness, injury, or other incapacity, you (or your estate) shall receive the full amount back, plus the accrued interest.

How does the waiting list work? Do I have to specify a certain apartment?2022-07-06T12:50:20-05:00

When you meet with our Residency Advisor, they will discuss with you the styles of apartment you are interested in, the sizes, the locations and the time period in which you would like to move.

Once you have narrowed down some of your choices, you will complete a Confidential Data Application and submit a $3,000 Wait List Fee. This fee earns market-rate interest and if you choose to withdraw from the list, we will refund your deposit with interest, less a $500 administrative fee.

Being financially approved to join our wait list does not necessarily mean you are guaranteed an apartment. Financial and medical criteria must still be met when you have accepted an available apartment. Our Residency Advisor will be sure to only contact you with apartments that you are interested in; after 3 offers, your name will move to the bottom of the waiting list, so it is important to stay in communication with your Residency Advisor during the waiting list period.

Are there apartments available? How do I get on the waiting list?2022-07-06T12:50:25-05:00

Glenmeadow generally maintains full occupancy in both independent and assisted living. We draw from our waiting list when an opening occurs; therefore we recommend you consider securing placement on either our independent or assisted living waiting list.

If you are interested in joining our Waiting List, complete our Contact Us form and a Residency Advisor will reach out to you with the details

Did You Know

Glenmeadow offers a full range of services from at home care to assisted living?

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