What can care management offer you and your loved ones?

Care management can be anything and everything you need to support yourself or a person you care about, including assessment, advocacy, problem-solving, planning, and coaching. Benefits include: Provide advocacy as needed for medical and/or psychosocial concerns. Assist in managing your calendar of appointments, events and transportation needs. Educate you, your loved ones and other members of your support network on your medical or psychosocial concerns. Provide continual assessment and oversight of your changing needs. Act as a liaison by communicating with multiple parties, including families, hospitals, and rehab facilities as needed to support the discharge planning process to ensure a safe return home. Ensures continuity of care among caregivers providing services on a daily basis. Assist with processing long term care insurance claims. Assist with making referrals for both internal and external services. Assist with other social service related inquiries as needed.

What are some Glenmeadow at Home benefits?

Glenmeadow at Home’s expanded offerings represent the area’s only comprehensive fee-for-service at home program. We offer and coordinate a variety of services, including wellness programs and personal care and support. There is no long-term commitment and you can request as much or as little help as you need. Our approach utilizes the resources of a multi-disciplinary team of professionals—licensed social workers, registered and licensed nurses, certified nursing assistants, experienced administrative professionals, and vetted external partners—to provide around-the-clock support that’s lower in cost and higher in quality than that provided by independent practitioners. Trustworthy, Supervised Team members We carefully select and supervise our team members, so you don’t have to. We recruit individuals who are caring, considerate, respectful, and patient—and provide them with ongoing training and support to ensure high-quality care and service. All of our team members have thorough reference and criminal background checks performed, are bonded, and are covered by comprehensive liability and worker’s compensation coverage. The external vendors we use as partners are carefully screened, have proof of insurance, and demonstrated experience. We also monitor team members and vendor performance on an ongoing basis. Demonstrated Track Record Glenmeadow has been caring for and serving seniors as a nonprofit organization since 1884. Today, we are one of the most experienced and innovative providers of senior living services in the area. We have built a reputation for exceptional service and compassionate, quality care, and have a demonstrated track record of financial stability.

How much does Glenmeadow at Home cost?

Most services are billed at an hourly rate and scheduled to suit your needs on an hourly, daily, or weekly basis. For a complete price list, please contact us to schedule a visit or request more information here .

Is this covered by insurance?

Many of our services are reimbursable through long-term-care insurance. Since plans vary, please check with your insurance provider for reimbursement guidelines.

What is Care Management?

Glenmeadow offers Care Management, which we sometimes refer to as service coordination , because we can coordinate any service, not just those related to personal care. Care management is the process of assessing, identifying resources, and planning care to help an individual achieve the highest level of independence, dignity, comfort, and safety.

What services does Glenmeadow at Home offer?

Glenmeadow at Home is Glenmeadow’s home health program. It provides personal care to members wherever they call home…whether it is in their home in Longmeadow, a condo in West Springfield or right here on the Glenmeadow campus. Glenmeadow at Home provides services such as care coordinator, companionship, personal care, medication management and queuing for those with memory or cognitive deficiencies. We also assist in performance of daily activities, including personal hygiene, meal preparation, cooking and light housekeeping. Transportation and errands can also be included when utilizing our Care Management option.

How does the pricing vary between independent living and assisted living?

Independent living apartments are secured by paying a one-time entrance fee due at the time of occupancy and then a monthly service fee going forward. The monthly fees will include maintenance, housekeeping, a meal plan, all utilities (except private telephone), and all life enrichment programing. Home Care services can be added on based on a la carte pricing and as the person's care needs change as they age in place. Assisted living apartments are rented on a month-to-month basis, with no up-front application, entrance, or community fee. You will pay a security deposit equal to one month’s rent prior to occupancy. In addition to some of the same benefits included in the independent living fee, the assisted living monthly fees also include items like medication management, all three meals per day, care coordination and management, 24-hour nursing assistance, and one hour of personal assistance each day.

Yes. There are both covered and uncovered parking spaces available to all residents. There is no charge for assigned, uncovered parking and includes snow removal from the car. Covered parking is charged on a monthly basis with a one-year lease. Guest parking is also available at no charge.

Will the monthly fees ever be increased?

As a not-for-profit organization, it is important for us to cover the costs of running the community and caring for our residents. From time to time, usually annually, the cost of delivering services will be reviewed and adjustments made. An increase in fees generally goes into effect every January 1.

How many meals are included?

Independent living residents each receive a $600 meal allowance in their monthly fee, which may be used for meals in any of our restaurants (for you or your guest), carry-out, or catering services. For those who travel, we issue a credit if you are away for two weeks or longer. A continental breakfast is offered each morning in the café. This is complementary and is not debited against your meal allowance. The meal program for those living in assisted living includes three generous meals each day, offering a variety of menu choices at each meal.

FAQs Archive - Glenmeadow - Retirement Community

FAQs

Community Contacts

Dr. Kathy Martin
President & CEO
(413) 567-5977
kmartin@glenmeadow.org
Zhane Stone
Director of Sales and Marketing
(413) 567-3951
zstone@glenmeadow.org